Terms & Conditions

Effective: 19 September 2025  |  Provider: Fluent Path Ltd (TaskFari)

These Terms govern your access to and use of TaskFari (“TaskFari”), the workflow and field-operations platform provided by Fluent Path Ltd, Unit A, 82 James Carter Rd, Mildenhall, Bury Saint Edmunds IP28 7DE. By creating an account, starting a trial, or using the Services, you agree to these Terms.

1) Definitions

  • Services: the TaskFari platform, websites, and related services.
  • Organisation: the customer entity that owns a workspace.
  • Admin: a user designated by the Organisation with administrative rights.
  • User: any individual accessing the Services under an Organisation’s workspace.
  • Customer Data: content submitted by Users (e.g., tasks, forms, photos, comments, audit logs).
  • Order: plan selection/subscription setting fees, quantities, and term.

2) Eligibility & Accounts

TaskFari is a business service for use by Organisations and their personnel.

a) Direct self-sign-ups. If you create an account directly with TaskFari, you must be at least 18 years old.

b) Organisation-invited users. If your account is created or invited by an Organisation, that Organisation represents and warrants that each user is of legal working age in their jurisdiction and lawfully authorised to use the Services. Where a user is a minor under applicable law, the Organisation is responsible for obtaining any required consents/authorisations (including parental/guardian consent where necessary) and for supervising the user’s use of the Services.

We do not knowingly permit use of the Services by children under 13 or by anyone below the minimum age required by law in their country. We may suspend or delete accounts that breach this section.

  • Admins warrant they have authority to bind the Organisation.
  • Provide accurate information and keep credentials secure; you are responsible for activity under your account.
  • We may refuse, suspend, or terminate accounts where there is a breach or risk to the Services.

3) 30-Day Free Trial

Full access to core features for evaluation (fair-use and verification apply). If you do not subscribe after 30 days, access may be restricted and data may be deleted after a reasonable grace period.

4) Subscriptions & Billing

  • Plans: purchased by the Organisation and administered by Admins.
  • Term & Renewal: auto-renew unless cancelled.
  • Fees & Taxes: due in advance; taxes extra unless stated.
  • Payment Processor: third-party (e.g., Stripe); we don’t store full card data.
  • Changes: upgrades/downgrades apply per Order; prorations may apply.
  • Late Payment: may trigger suspension and lawful interest.
  • Cancellation: cancel via Admin; service runs to end of term; fees non-refundable unless required by law or stated otherwise.
  • Price Changes: advance notice; effective on renewal.

5) Acceptable Use

  • No unlawful, harmful, infringing, defamatory, harassing or discriminatory content.
  • No malware, scraping (save authorised APIs), reverse-engineering, automated abuse, or bypassing limits.
  • Comply with applicable laws, including data protection and workplace safety.
  • We may suspend/remove content or accounts that breach this section.

6) Customer Data & Ownership

  • Organisation owns Customer Data; grants TaskFari a licence to host/process solely to provide/improve the Services.
  • Admins control access (roles/permissions) and may export/delete data.
  • Organisation is responsible for lawfulness and necessary notices/consents.
  • On termination/expiry, data may be deleted after a reasonable period—export beforehand.

7) Intellectual Property

  • We retain all rights in the Services, software, documentation and branding.
  • Feedback licence: perpetual, worldwide, royalty-free.

8) Privacy & Data Protection (GDPR/UK GDPR)

See our Privacy Policy.

  • Roles: for website/account data, Fluent Path Ltd is Controller; for workspace Customer Data, TaskFari is Processor.
  • DPA: includes processor obligations, sub-processors, assistance with requests/DPIAs, breach notice without undue delay, deletion/return, and audit rights.
  • Transfers: safeguarded via SCCs with UK Addendum / IDTA and supplementary measures where appropriate.

9) Availability, Support & Changes

  • High reliability is our aim, but no absolute uptime guarantee.
  • Basic support via standard channels; paid tiers per Order (if any).
  • We may modify features for usability, performance, security or legal compliance; material changes are signposted.
  • Beta/Preview features are “as is” and may be withdrawn.
  • Force Majeure applies.

10) Warranties & Disclaimers

  • Each party warrants authority to enter into these Terms.
  • Except as stated, Services are provided “as is” and “as available” without implied warranties.

11) Limitation of Liability

  • No liability for indirect/special/consequential damages (loss of profits, revenue, goodwill, data, interruption).
  • Aggregate liability limited to fees paid/payable for the prior 12 months (or £0 for trials/free), except where not permitted by law and for specific carve-outs (e.g., confidentiality, IP, non-excludable rights).

12) Indemnity

  • By TaskFari: defend/indemnify for third-party IP claims; may procure a licence, modify, or terminate with pro-rata refund.
  • By Organisation: defend/indemnify for Customer Data, unlawful use, or breaches.

13) Suspension & Termination

  • Either party may terminate for uncured material breach (30-day notice) or immediately for incurable breaches.
  • We may suspend for security risks, suspected unlawful activity, or non-payment.
  • On termination, access ceases—export data beforehand; remaining data may be deleted after a reasonable period.

14) Compliance, Export & Anti-Bribery

  • Comply with applicable laws (incl. data protection and workplace safety).
  • No use in prohibited jurisdictions/end-uses; no sanctioned parties.
  • Both parties comply with anti-bribery/anti-corruption laws and maintain adequate controls.

15) General (Governing Law: England & Wales)

  • Confidentiality: protect non-public info with reasonable care.
  • Publicity: we may reference Organisation name/logo unless you opt out.
  • Assignment: no assignment without consent (save affiliate/merger); we may assign on notice.
  • Notices: to Admin email/in-product; to us at legal@taskfari.com.
  • Entire Agreement: Terms + Order + referenced policies (incl. Privacy Policy/DPA).
  • Severability/Waiver: remainder survives; no implied waiver.
  • Courts: exclusive jurisdiction of the courts of England and Wales.

16) Contact